The training pathway inlcudes courses and tests on wheelchair service proficiency which complement the World Health Organization (WHO) Wheelchair Service Training Packages.

The pathway includes opportunities for these certificates and certifications:

  1. ISWP Wheelchair Service Provision Basic Level Certificate
  2. ISWP Wheelchair Service Provider (WSP) Certification – Basic Level
  3. ISWP Wheelchair Service Provision Intermediate Level Certificate
  4. ISWP Trainer Recognition Certificate

ISWP Wheelchair Service Provision Basic Level Certificate

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Background: The Wheelchair Service Provision Basic Test, based on the WHO Wheelchair Service Training Package – Basic Level (WSTP-b) and other evidence-based resources, is an assessment that measures the knowledge of wheelchair service providers at the basic level. The test consists of 75 multiple choice questions, takes approximately 75 minutes to complete and covers the domains of assessment, prescription, fitting, production, user training, process, and follow up maintenance and repair. Test takers who score 70% and above will be acknowledged with an internationally-recognized knowledge certificate at the end of the test. You can find your certificates under the ‘My Certificates and Credentials’ section in your profile page here: https://wheelchairnetwork.org/profile/.The basic test currently is no cost and available in Arabic, Albanian, English, French, Hindi, Khmer, Lao, Mandarin, Romanian, Russian, Portuguese, Spanish, Urdu and Vietnamese.

Intended Users: This test is intended for all clinicians, technicians, students and community workers who are fully or partly involved in the wheelchair sector. 

Process for completing the ISWP Wheelchair Service Provision Basic Knowledge Test
  • Take ISWP Basic Pre-Test Assessment

    This is an optional pre-test assessment to help you prepare for the ISWP Wheelchair Service Provision Basic Knowledge Test. There are 10 questions which will approximately take 15 minutes to complete. 

To help you prepare, we recommend that you also familiarize yourself with the WHO Wheelchair Service Training Package – Basic Level (WSTP-b) training package before attempting the ISWP Wheelchair Service Provision Basic Knowledge Test. 

Take the ISWP Wheelchair Service Provision Basic Knowledge Test

ISWP Wheelchair Service Provider (WSP) Certification – Basic Level

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Background: ISWP’s Wheelchair Service Provider (WSP) certification acknowledges that providers have appropriate wheelchair service provision knowledge at the basic level and have received appropriate training, both which are valuable to employers and wheelchair users. Certified providers are acknowledged as a Certified Wheelchair Service Providers for 2 years on ISWP’s Wheelchair International Network (WIN).

Intended Users: This certification is intended for all clinicians, technicians, students and community workers who are partly or fully involved in the wheelchair service provision. 

To complete
Process for Recertification for the ISWP Wheelchair Service Provider (WSP) Certification
  • Completion of a recertification application

    Eligible to submit application for re-certfication every 2 years. More information will be available soon.

Process for Appeal
  • Submit appeal application

    Appeal must be submitted to ISWP in writing within 14 days after the result confirmation date. More information will be available soon.

ISWP Wheelchair Service Provision Intermediate Level Certificate

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Background: The Wheelchair Service Provision Intermediate Test, based on the WHO Wheelchair Service Training Package – Intermediate Level (WSTP-i) and other evidence-based resources, is designed to test the knowledge  of personnel who provide manual wheelchairs and cushions for children and adults who need additional postural support to sit upright.

Intended users: It is intended for all clinicians, technicians, students and community workers who are partly or fully involved in the wheelchair service provision at the intermediate level as defined by the WHO.

This exam has two parts: Part 1 is the online knowledge test and Part 2 is the skills test. Participants who pass both components of the exam — online knowledge test and skills testwill receive a certificate of competency for intermediate wheelchair service provision. 

Pre-Requisites: 

  • Participants should have attended or familiarized themselves with the WHO Wheelchair Service Training Package – Intermediate Level (link) before taking the test.  
  • The WHO Wheelchair Service Training Package – Intermediate Level includes foundational principles applicable to all contexts and service. 

 HIGHLY RECOMMENDED 

  • For candidates to have the best chance of passing the skills test, it is recommended that they work in wheelchair services after taking the training and apply their skills with a variety of users with different conditions and needs related to postural support devices. If possible, this should be done under supervision of a more experienced provider – either through direct or remote mentoring support, as well as additional focused training activities.  
To complete
  • Part 1: Take ISWP Intermediate Knowledge Test

An online exam with 91 multiple choice questions and 24  demographic questions (non-graded) with 70% as the pass score. Participants who score 70% and above in the knowledge test will be notified by e-mail to take Part 2, the skills portion of the test.   

  • Part 2:  A Skills Test

    A skills test, requiring submission of two case studies 

  • If you score 70% in part 1 of the test, you will receive an email from ISWP requesting you to submit case studies. Please contact Krithika Kandavel at [email protected] if you don’t receive further information within 7 business days. 
  • Participants will have to secure 70% on each case study to pass the skills test. 

ISWP Trainer Recognition Certificate

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Background:  The ISWP Trainer Recognition Certificate is available in 3 different levels:  Basic, Intermediate and Managers and Stakeholders. This certificate recognizes trainers who completed the WHO WSTP Training of Trainers (WSTPtot) or a similar process. You can find more information here: https://wheelchairnetwork.org/wp-content/uploads/2019/05/ISWP-Trainer-Development-Pathway-212.pdf 

Intended Users: The trainer recognition certificate is intended for all clinicians, educators, mangers, technicians and community workers who have gone through the WHO WSTP Training of Trainers (WSTPtot) and/or have multiple years of experience teaching wheelchair service provision in line with the WHO WSTP Training of Trainers (WSTPtot) materials. 

Trainee/co-trainee Competency Assessment (TCA) Form: The TCA is used to assess the competency and skill of new WSTP trainers in leading WSTP trainings at different levels.  It is based on 8 competencies (should we list?)  The tool, which uses a 3-point scale (describe the scale), was developed in concert with the WHO WSTPt materials and validated by an expert panel of 9 individuals from 5 different countriesA paper describing the development of the program is available:  here 

Process for becoming a ISWP Recognized Trainer – Basic Level
  • If you went through the WHO WSTP  Training of Trainers (ToT) – Basic Level training then submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

– TCA from WHO WSTP ToT -Basic Level

– TCA from co-training/s at the basic level

  • If you did not go through the WHO WSTP ToT – Basic Level training, submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

– Provide evidence of leading basic level trainings – topics covered, how many were trained, etc. 

– Provide wheelchair service provision certificates/degrees. 

– Latest resume 

Process for becoming a ISWP Recognized Trainer – Intermediate Level
  • If you went through the WHO WSTP  Training of Trainers (ToT) – Intermediate Level training then submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

  • – TCA from WHO WSTP ToT – Intermediate Level- TCA from co-training/s at the Intermediate level

  • If you did not go through the WHO WSTP ToT – Intermediate Level training, submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

– Provide evidence of leading intermediate level trainings – topics covered, how many were trained, etc. 

– Provide wheelchair service provision certificates/degrees. 

– Latest resume 

Process for becoming a ISWP Recognized Trainer – Managers and Stakeholders Level
Begin Work towards the ISWP Recognized Trainer Certificate – Manager & Stakeholder Level
  • If you went through the WHO WSTP  Training of Trainers (ToT) – Managers and Stakeholders Level training then submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

    • – TCA from WHO WSTP ToT – Managers and Stakeholders Level- TCA from co-training/s at the Managers and Stakeholders Level

  • If you did not go through the WHO WSTP ToT – Managers and Stakeholders Level training, submit the following supporting documents (either through this link or send to Krithika Kandavel at [email protected]):

  • – Provide evidence of leading Managers and Stakeholders Level level trainings – topics covered, how many were trained, etc. – Provide wheelchair service provision certificates/degrees. – Latest resume