ISWP Wheelchair Service Provision Intermediate Level Certificate

Please know that you can take up this test only after scoring 70% and above is the Basic Knowledge Test.

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Background: The Wheelchair Service Provision Intermediate Test, based on the WHO Wheelchair Service Training Package – Intermediate Level (WSTP-i) and other evidence-based resources, is designed to test the knowledge  of personnel who provide manual wheelchairs and cushions for children and adults who need additional postural support to sit upright.

Intended users: It is intended for all clinicians, technicians, students and community workers who are partly or fully involved in the wheelchair service provision at the intermediate level as defined by the WHO.

This exam has two parts: Part 1 is the online knowledge test and Part 2 is the skills test. Participants who pass both components of the exam — online knowledge test and skills testwill receive a certificate of competency for intermediate wheelchair service provision. 


  • Participants should have attended or familiarized themselves with the WHO Wheelchair Service Training Package – Intermediate Level (link) before taking the test.  
  • The WHO Wheelchair Service Training Package – Intermediate Level includes foundational principles applicable to all contexts and service. 


  • For candidates to have the best chance of passing the skills test, it is recommended that they work in wheelchair services after taking the training and apply their skills with a variety of users with different conditions and needs related to postural support devices. If possible, this should be done under supervision of a more experienced provider – either through direct or remote mentoring support, as well as additional focused training activities.  
To complete

Part 1: Knowledge Test 

An online exam with 91 multiple choice questions and 24  demographic questions (non-graded) with 70% as the pass score. Participants who score 70% and above in the knowledge test will be notified by e-mail to take Part 2, the skills portion of the test.   
Part 2: Skills Test 

  • A skills test requires submission of two case studies.
  • If you score 70% in part 1 of the test, you will receive an email from ISWP requesting you to submit case studies. Please contact Krithika Kandavel at [email protected] if you don’t receive further information within 7 business days. 
  • Participants will have to secure 70% on each case study to pass the skills test. 

Case Study Forms and Examples 
All Case Study Forms
All Case Study Examples