ISWP Wheelchair Service Provider (WSP) Certification – Intermediate Level

First, obtain your ISWP Wheelchair Service Provider (WSP) Certification – Basic Level. Then, take the intermediate training (hybrid or in-person). Finally, apply for the  ISWP Wheelchair Service Provider (WSP) Certification – Intermediate Level!

An intermediate Wheelchair Service Provider should be able to:

  • Carry out user assessment, prescription, fitting and follow-up for users requiring basic wheelchairs, wheelchairs with modifications, and wheelchairs with postural support. 
  • Identify users who require complex seating.
  • Follow up with these users once they are provided with a wheelchair. 
  • Carry out training in wheelchair provision for referral network personnel. 
  • Train, supervise, and support clinical personnel in basic wheelchair provision.

If you work with people with disabilities who use wheelchairs, you are eligible.

  1. Pass the ISWP Wheelchair Service Provision Intermediate Knowledge Test. You need to score 70% or above; the test will take you about 120 minutes. Take the test (you won’t be able to see the link to the intermediate knowledge test unless you passed the basic knowledge test and receive the ISWP WSP Certification – Basic Level).
  2. After you pass the Intermediate Knowledge Test, you will complete a 1-hour online or in person practical exam. You need to score 70% or above. Schedule your online exam and pay the required fees (ISWP colleagues will reach out to you to schedule the online or in-person exam). 
  3. Once you pass steps 1 and 2, you will receive your certification.

Before taking the intermediate knowledge tests and practical exam, it is recommended that you complete a period of appropriate, supervised intermediate service delivery. This will allow you to consolidate your learning and become skilled in assessment, prescription and fitting of users with intermediate posture support needs.

If you think you need additional training before becoming a WSP at intermediate level, ISWP can help. Email Krithika Kandavel at [email protected] for more information or sign-up on our website to express your interest to receive more wheelchair training.

  • Demonstrate your competency in seating and wheeled mobility with intermediate users.
  • Demonstrate your adherence and commitment to practicing with ethical standards and professionalism.
  • Stay informed of latest research, best practice and technological advances in the field of wheeled seating and mobility for intermediate users.
  • Raise global awareness of professional standards in wheeled mobility and seating for intermediate users.
  • Receive our quarterly newsletter with CE opportunities in intermediate and advanced level.
  • Be featured in the searchable directory of WSP, and in ISWP interactive map as a certified intermediate level provider.

Individual Online Practical Exam

*All currency is in US Dollars. 

Please contact Krithika Kandavel at [email protected] for more information. We refer to the World Bank Classification of countries by income settings.

We offer a mentoring program so you can improve your skills in intermediate wheelchair service provision. If you are interested, please email Krithika Kandavel at [email protected]

ISWP Wheelchair Service Provider (WSP) Recertification – Intermediate Level

WSP at the intermediate level who has been certified for 3 years.

Follow these simple steps:

  1. Complete at least 10 hours of continuing education over a two-year period (maximum of 6 hours in a given year). These activities are permitted, and may be combined to meet the requirement. Upload a copy of the course/training completion certificate(s)
  2. Continue to practice in wheelchair service provision at the intermediate level. Submit a letter from your supervisor describing the activities.
  3. Once you complete steps 1 and 2, you will receive an email from ISWP requesting payment. If you haven’t heard in 2-3 business days, please email Krithika Kandavel at [email protected] 

If you have any questions, please email Krithika Kandavel at  [email protected].

Process for Appeal

A WSP can appeal a certification or recertification decision by submitting the request to ISWP in writing within 14 calendar days after receiving the results notification.  The appeal must include a detailed written explanation that specifically states the reason(s) for the appeal and why the appeal should be granted. Failing the examination alone is not sufficient grounds for an appeal.

Please send your appeal to Krithika Kandavel at [email protected]. The Professional Standards Board (PSB) will assemble an Appeals Panel of three PSB members who will review the appeal and exam results and issue a decision about the candidate’s score. Within two months of receiving the appeal letter, ISWP will provide a response to the candidate regarding the outcome of the appeal.